All systems operational · Live support online

How can we help you?

Get instant answers via live WhatsApp chat, our AI assistant, or browse guides below. Real humans, real fast.

System Status
Web App API Mobile App Payments All operational
00

Secure Account & Payments

Manage your billing, check payment status, or reset your credentials securely. All connections are encrypted.

01

Getting started

New to Elyon Soft Solutions? These guides will help you set up your account and start using our tools.

02

Account & billing

Manage your subscription, update payment methods, and find answers to common billing questions.

Need an invoice? Download all past invoices from Billing → History in your dashboard.

03

Technical support

Troubleshoot common issues, find API documentation, and integrate our services with your systems.

04

Product help

Get help with any of our products — LMS, E-commerce, Pharmivex, or HRMS & Payroll.

05

Frequently asked questions

Quick answers to the questions we hear most often. Click any question to expand it.

Go to the login page and click "Forgot password?". Enter your registered email and we'll send you a secure reset link (valid for 30 minutes). Check spam if you don't see it.

Yes. Upgrades apply immediately and are prorated. Downgrades take effect next cycle. Manage everything from Account → Subscription.

Every new account gets a 14-day free trial with full feature access — no credit card required.

Reach us via WhatsApp (2-min reply), AI Assistant (instant), email support@elyonsoft.com, or call +91 63090 58489.

Yes. We use industry-standard 256-bit encryption, SOC-2 aligned infrastructure, and role-based access controls. Your data is never shared with third parties.

06

Submit a support ticket

Can't find what you need? Our dedicated support team is ready to help. Open a ticket and we'll respond within one business day.

Support Team Online

Need deeper assistance?

Create a secure ticket. Track progress, attach files, and communicate directly with our engineering team.

Avg. response: 2 hours Secure & encrypted